Berlitz

Fostering An Inclusive Environment

Workplace diversity can be a significant organizational strength, but it can also pose challenges.

Programs on valuing diversity and inclusive leadership help employers, managers and executives understand the impact of diversity in the workplace and learn the skills necessary to create a workplace that includes all individual contributions. As a result, the organization can use cultural differences and similarities to maximize performance.

Inclusive Leadership

Program Description

This program provides managers worldwide with awareness, knowledge, and skill readiness to enable individuals and groups to contribute to their fullest potential by leveraging their unique experiences, perspectives and viewpoints for the collective benefit of all stakeholders. Through case studies, exercises, discussions, video scenarios and personal feedback, managers explore critical issues related to specific workforce diversity concerns both from a global and local perspective. Your organization’s priorities, expectation, and policies concerning diversity and inclusion are explained and applied to specific cases and examples. Through targeted skill building exercises, participants practice key skills to enhance inclusiveness and performance personally and in their sphere of influence. More than raising awareness, this learning solution provides managers with specific skills to (1) address diversity related concerns consistent with the organization’s philosophy and policy, and (2) foster an inclusive climate that improves organizational performance, such as speed, efficiency, creativity, innovation, motivation, and corporate image. This learning solution is a key element to changing organizational culture and climate, and fosters integration and synergy of the organization.

Learning Objectives

  • Explore the relevance of inclusion and diversity for yourself personally and your organization
  • Introduce and practice the core skills of Inclusive Leadership
  • Commit to group-wide objectives and actions for improving inclusion
  • Build your personal action commitment for inclusion

Target Audience

Leaders at all levels of the organization

Prerequisite(s)

  • Completion of the Inclusive Leadership Profile® (ILP) assessment

Leading and Managing Across Cultures

Program Description

This 2 day workshop is highly interactive and provides managers and collaborative contributors with the knowledge, approach, and aptitude for more effective multicultural collaboration amongst teams both domestic and internationally. In this setting, teamwork, accurate communication, and efficiency are critical. Cultural differences can contribute to decreased productivity and cause misunderstandings and conflicts. Successful team leadership in one cultural context may appear ineffectual in another because of culturally-based assumptions and expectations. Roles and responsibilities of team members vary based on corporate culture, and local culture’s preferences and orientations. Participants gain practical insights on how culture impacts the team process, acquire effective multicultural leadership and management skills, use tools for modeling flexible and resilient communication processes, and explore best practices for participating in a global environment.

Learning Objectives

  • Explore the Ten Dimensions of Culture and cultural differences and their effect on management interactions
  • Understand the foundations of developing cultural competence and the key cultural skills to apply skills to common management situations and challenges
  • Based on the targeted regions selected by the client, diagnose multicultural team issues and develop strategies for resolving these issues
  • Acquire effective team practices such as conflict handling and task management skills to enhance team relationships

Target Audience

Managers and/or collaborative, intact teams or work groups

Prerequisite(s)

  • Completion of the Cultural Orientations Indicator® (COI) Assessment

Valuing Diversity and Practicing Inclusion

Program Description

This program is specifically designed for employees and managers who need to understand the effect and challenges of marketplace and workforce diversity on the organization, its teams, and ultimately their individual role and responsibility. This workshop explores the various diversity challenges that are affecting the business and links them to the organization’s existing Diversity & Inclusion initiative. Participants explore the positive and potentially negative impact of diversity on their workplace, explore specific changes in mindset and behaviors required to leverage specific differences, and identify barriers to true inclusion. Common diversity issues and scenarios are explored and participants identify specific mindsets, behaviors and skills to bring about an inclusive climate. Specifically, participants explore the insider/outsider dynamics that accompany most diversity challenges, and obtain tools and skills to (a) manage diversity related conflict, and (b) implement inclusive work and management behaviors.

Learning Objectives

  • Discuss diversity and reactions to difference
  • Explore exclusion dynamics and their effects in the workplace
  • Identify individual behaviors and actions that enable greater levels of inclusion
  • Develop personal action commitments

Target Audience

Leaders at all levels of the organization

Prerequisite(s)

  • Completion of the Inclusive Leadership Profile® (ILP) assessment