Berlitz

Developing Cultural Competencies

Cultural orientation training can help employees and managers develop the skills they need to work and lead in a global business environment.

The program is based on a Cultural Orientations Model, which provides a systematic approach to understanding cultural differences. It explores national cultural profiles, as well as other cultures—family, corporate—that can influence an individual's thinking and behavior. With this knowledge, employees can strengthen credibility, communication, relationships and collaboration.

Cultural Orientations at Work

Program Description

This program focuses on understanding the impact of culture in the workplace. Participants are introduced to the Cultural Orientations Model, which provides a systematic approach to understanding the cultural differences one encounters when working globally. Generalized national culture profiles are explored, and participants will explore other significant sources of an individual’s personal cultural preferences as well, including family culture, host culture, functional culture, and corporate culture.

Learning Objectives

  • Understand and apply the Cultural Orientations Model (COM).
  • Explore the impact of cultural orientations on workplace interactions and business processes.
  • Identify your personal cultural orientations and preferences.
  • Identify skills gaps and develop learning plans towards cultural competence.

Target Audience

Individual managers and/or collaborative, intact teams or work groups

Prerequisite(s)

  • Completion of the Cultural Orientations Indicator® (COI) Assessment

Communicating and Collaborating Effectively Across Cultures

Program Description

This program is a highly interactive 1 day workshop that targets the challenges posed by working inside rapidly globalizing organizations. It is designed for managers and collaborative contributors who work together on globalized, matrixed teams in a virtual environment. In this setting, teamwork, accurate communication and efficiency are critical. Cultural differences can contribute to decreased productivity and cause misunderstandings and conflicts.

Goals

  • Understand how an open attitude, self-awareness, and cultural knowledge can enhance effectiveness in global team building and collaboration.
  • Learn how to use your Cultural Orientations Indicator® (COI) profile in practicing the four key cultural skills.
  • Practice and plan for applying cultural insights and skills in efforts to build and manage effective, collaborative global teams

Learning Objectives

  • Establish a common understanding and language about culture and its impact in the workplace
  • Apply a model of culture to describe and address cultural issues that impact business efficiency
  • Explore individual cultural profile and its implications
  • Develop an understanding of key cross cultural skills and identify strategies to improve efficiency
  • Identify key actions for further development

Target Audience

Individual managers and/or collaborative, intact teams or work groups

Prerequisite(s)

  • Completion of the Cultural Orientations Indicator® (COI) Assessment